Hi! Can someone help me with a packing slip code change? I need my packing slips to show all the details that customers selected on their items. As well as notes they left in the box at checkout. My products are very customizable, so I am using an app in my store in order to have more variants (than shopify allows) on each product. And when I generate packing slips all of the details are not included. I use the packing slips to keep myself organized as well as to make sure I am sending the correct items to my customers. The first photos shows all of the options that this customer selected, and the second photo shows what the packing slip is lacking. Please help!
Topic summary
A user needs help modifying packing slip code to display complete product variant details and customer checkout notes. They use a third-party app to exceed Shopify’s native variant limits for highly customizable products.
The Problem:
- Packing slips only show partial variant information
- Missing details are critical for order fulfillment accuracy
- Screenshots demonstrate the gap between what customers select versus what appears on packing slips
Additional Issues Raised:
- A second user reports the same problem with the “Variant Options Product Options App”
- That user also notes variants with extra costs invalidate discount codes
Status: The discussion remains unresolved with no solutions provided. Two additional users have confirmed experiencing identical issues, indicating this may be a common problem with variant option apps and Shopify’s packing slip system.
I’m having this same exact issue! I’m using the Variant Options Product Options App. Did you ever figure out a solution? Also any variant I’ve added to the product with an extra cost makes all discount codes void.
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Did you ever find a solution to this?