Page Hyperlink redirects to a wrong page.

Topic summary

Main issue: A hyperlink intended to lead to the store’s “reviews” page is redirecting users to the “about us” page instead.

Details provided:

Current actions:

  • A responder requested the store URL, the reviews page URL, and clarification on any third‑party review app usage.
  • The store owner supplied the requested details.

Status:

  • Investigation pending; the responder will check the provided URLs and follow up.
  • No root cause or fix identified yet.

Open questions:

  • Why the link resolves to the “about us” page (e.g., theme settings, URL handle conflicts, or redirects) remains undetermined.
Summarized with AI on January 11. AI used: gpt-5.

Hi,

I created a “reviews” page on my Shopify store and hyperlinked some text. However, it’s redirecting to the “about us” page instead of the intended “reviews” page. How can I fix this?

Thanks!

Hi @Dogchelin

Please set your store URL and the URL of review page as well.

I will check and let you know.

Btw, are you using third party Review app?

Thanks,

Sajat

Hi Sajat!

Thank you for taking a look at this.

store URL: dogchelin.com
password: test
review URL: https://dogchelin.com/pages/reviews
Review app: No