Hi,
I created a “reviews” page on my Shopify store and hyperlinked some text. However, it’s redirecting to the “about us” page instead of the intended “reviews” page. How can I fix this?
Thanks!
Topic summary
Main issue: A hyperlink intended to lead to the store’s “reviews” page is redirecting users to the “about us” page instead.
Details provided:
- Store URL: dogchelin.com (password-protected; password shared in-thread)
- Target reviews page URL: https://dogchelin.com/pages/reviews
- No third‑party reviews app is being used.
Current actions:
- A responder requested the store URL, the reviews page URL, and clarification on any third‑party review app usage.
- The store owner supplied the requested details.
Status:
- Investigation pending; the responder will check the provided URLs and follow up.
- No root cause or fix identified yet.
Open questions:
- Why the link resolves to the “about us” page (e.g., theme settings, URL handle conflicts, or redirects) remains undetermined.
Hi @Dogchelin
Please set your store URL and the URL of review page as well.
I will check and let you know.
Btw, are you using third party Review app?
Thanks,
Sajat
Hi Sajat!
Thank you for taking a look at this.
store URL: dogchelin.com
password: test
review URL: https://dogchelin.com/pages/reviews
Review app: No