Page not available: "your location is sending large amounts of web requests"

Technical Q&A

Topic summary

Users are encountering an error message stating their location is sending excessive web requests, making pages temporarily unavailable to them while remaining accessible to others.

Key Issues:

  • The error persists even after disabling all apps and plugins
  • One user is additionally experiencing frequent automatic logouts from Shopify
  • Concern exists that custom scripts added to pages might be causing infinite loops

Current Status:

  • No solution has been identified
  • Users are seeking methods to inspect and identify what data is being sent that triggers this error
  • The issue remains unresolved and is causing significant workflow disruption
Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.
1

Hi,

I have seen various Q&A about this error message we see for days on our site: “This page is temporarily unavailable because a device from your location is sending large amounts of web requests. Visitors from other locations can still view the page.”: https://community.shopify.com/c/image/serverpage/image-id/2400iF6162E16B61D0372/image-dimensions/2000?v=v2&px=-1

I am wondering if this is not related to some scripts we have added to our pages, they might go in loop when executed from the browser.

Anyone has experience on this?

Thanks

Seb

1 Like
2

I am getting same error. I disabled all apps, plug ins etc. but the error persists. On top of that I am getting kicked out of Shopify every few minutes. It’s quite frustrating while I’m working on my site.

Any one can let me know if there is a way of checking vie “Inspect” what exactly sends that data?