Palo Alto images stretch vertical on mobile

Store Design
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1

Hello There,

I’m having this issue that on mobile mode my product images gets stretched vertically

for example below;
left is image shown on desktop. right is shown on mobile and you see clearly its vertically stretched.

desktop_nostretched.png
desktop_nostretched.png517×622 283 KB

mobile_stretched.jpg
mobile_stretched.jpg1080×1899 155 KB

How can i fix that? Have gone through all options but no results.

2

Hello @mixs264 ,

I hope you’re doing well!

Please share:

  1. your store URL;
  2. page URL with the issue you mention;
  3. storefront password (if your store has one).

If the store is not online yet, kindly share the preview URL.

3

Hi Diego,
For example the following url:
https://www.lizabella.nl/products/mila-jumpsuit-sale
on Mobile the images gets stretched.
When change phone to landscape mode its normal.

4

@diego_ezfy is the info above enough usefull for you?