Hi,
I need to provide a customer with a partial refund. They bought the product using Afterpay.
How do I do this?
Do I refund her using Shopify or do I need to do the refund through Afterpay?
Please help!
Topic summary
• Merchant needs to issue a partial refund for a customer order paid with Afterpay (a third‑party buy now, pay later provider).
• Asks whether to process the refund within Shopify or directly through Afterpay, seeking the correct workflow for partial refunds with third‑party payment providers.
• No responses or instructions provided yet; the question remains open with no resolution or action items. No attachments or screenshots referenced.