Password Image banner not showing on mobile (completely white) - Dawn Theme

Store Design
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Topic summary

A user is experiencing an issue with the Dawn theme where the password page’s image banner displays correctly on desktop but appears completely white on mobile devices.

Key Details:

  • The problem is specific to the password page image banner
  • Desktop version renders properly
  • Mobile version shows only a white screen
  • This is a recurring issue (previously asked without resolution)

Current Status:

  • The user has provided screenshots demonstrating the desktop vs. mobile discrepancy
  • No solution has been identified yet
  • Seeking CSS or theme-specific fixes to resolve the mobile display problem
Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
1

I’ve asked this before but there didn’t seem to be a solution, but does anyone know how to resolve the issue when the image banner on your password page shows on a desktop but then when viewed from a mobile the page is completely white.

Desktop

emekayode_0-1705156488463.png
emekayode_0-1705156488463.png1166×761 549 KB

Mobile

emekayode_1-1705156527073.png
emekayode_1-1705156527073.png915×887 8.74 KB

URL: daswamp.myshopify.com

Thanks in advance