Password Limit Exceeded

Retired Boards Appdev Custom Storefronts
1

I am developing a custom app and trying to implement the forgot/reset password functionality. I keep getting the ‘Resetting password limit exceeded.’ error. Is there any way to bypass the IP rate limiting?

2

Hey @emily2442 ,

Is this with the CustomerRecover mutation? Are you able to use the buyer’s IP instead by including it in the Shopify-Storefront-Buyer-IP header?

3

Hi SBD_,

Is the buyer’s IP just the IP of the customer trying to reset their password? In that case it will still be my IP as I am the (test) customer.

4

Ah got you. In this case it wouldn’t help. Try again from a different IP and pass along the customer’s IP once it’s in production.

5

Thank you!