Password Reset No Account Found with That Email Notification

Technical Q&A

Topic summary

A user seeks to implement a “No account found with that email” notification on their Shopify 1.0 theme’s password reset page, similar to functionality in the Dawn theme. They cannot find documentation on adding this feature or editing the error message text.

Solution provided:

  • Error messages are server-side responses rendered via Liquid templating within the {% form %} tag
  • Default implementation uses {{ form.errors | default_errors }}
  • For custom messaging, iterate through the form.errors array and manually display messages when specific errors are present

The discussion appears resolved with a technical explanation, though implementation details remain minimal.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hi,

Currently in the Dawn theme if a user goes to reset their password and there’s no account associated with that email the user gets a “No account found with that email notification”. We are not using the Dawn theme and are on a Shopify 1.0 theme but would like to have this feature on our password reset page. I’ve been unable to find any documentation on how to add this notification if a user doesn’t have an account to our password reset page.

I also haven’t been able to locate in “theme content” where we can edit the message to something besides “No account found with that email.”

Any info on how to add this to our theme would be greatly appreciated!

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2

I know this is quiet old but anyway. Those are serverside error messages that get returned via liquid and rendered inside the shopify {% form %} tag with

{{ form.errors | default_errors }}

after submit. If you want a custom message instead of the “default_error” display you have to iterate the form.errors array and manually display a message if this error is part of the list.