Hi there, I’ve followed the instruction set out in the help center but I can’t find the Deactivate store feature/button. There aren’t any clickable links or buttons on that page. Just the details of my plan and my payment
Topic summary
A user was unable to locate the “Pause and Build” feature for their Shopify store despite following help center instructions. The page showed no clickable links or buttons, and they also couldn’t find the “Deactivate store” option.
Resolution:
The issue was self-resolved when the user realized they were logged in with an account that lacked the necessary permissions to access these billing and store management features.
Nevermind, I solved it I was logged in with an account without the right permissions.