My pay outs have been on hold for 8 days so far, didnt received any mail about this whatsoever. I have contacted the support multiple times and everytime the same anwser that I am in an queue. But i see a lot of people who dont get helped by shopify can anybody tell me if shopify will ever fix this??
Its crazy how shopify is working..
Shopify has been ignoring me too. I have over 40k on hold. It’s been 120 days + 13 days late
120 days?! Thats INSANE!!
I have a feeling I will have to continue building a legal case against them. They’re still giving me the run around.
UPDATE: They emailed and said my payouts will resume as of 2 days ago. Yesterday, I received a deposit of $300.. if this is from my locked account- I am LIVID. 40k compared to $300, I’m sueing big time now. I keep telling them, before my account was locked, I took VIDEOS and SCREENSHOTs of my entire account. Balance, orders, high risk payments, reserved funds, chargebacks, EVERYTHING. I have copies of alllll
emails ever exchanged with shopify and I have copied down all names of associates I have spoken to. I do not PLAY about my mf money. I know for a fact what I had, and didn’t have. And if Shopify is reading this comment, I have sent an email as of 10-15 minutes ago. And I need an URGENT reply before this situation escalates more than it already has. If I do not receive a timely reply.. please expect to hear from my lawyer. Note: I am not the only one on the case. Me and several other shopify uses who have had their funds “stolen” by Shopify are on the case too.