I paid the 1$ free trail. After 1 month it ended and I didnt had sufficient funds to restore the basic plan. Automatic payments were tried but failed due to insufficient funds. Now i have the funds but there is a message showing that failed to pay the invoice every time i try.
Topic summary
A user encountered a payment issue after their $1 trial period ended.
The Problem:
- Automatic renewal to the Basic plan failed due to insufficient funds
- Multiple automatic payment attempts were unsuccessful
Current Situation:
- User now has sufficient funds available
- System continues displaying a “failed to pay the invoice” error message
- Unable to complete payment despite having adequate balance
The account appears stuck in a failed payment state, preventing manual payment processing even though funds are now available. The issue requires resolution to restore the subscription.