A merchant selling e-cigarettes, vapes, and CBD products seeks payment gateway recommendations, as Shopify Payments doesn’t support these restricted product categories.
Suggested Solutions:
Bankful (formerly Pinwheel): Recommended by a CBD store owner who uses it for online payments alongside Square for in-store transactions
WallidPay: UK-based solution enabling direct bank account payments, offering lower fees, real-time processing, and fewer category restrictions
Other options mentioned: eMerchant Brokers, SagePay, Soar Payments, Worldpay, Authorize, and Viva Wallet
Key Considerations:
Bank-to-bank payment methods may bypass traditional card network restrictions
One participant references an external resource listing CBD-friendly payment processors
The discussion remains open with no confirmed final decision from the original poster.
Summarized with AI on October 28.
AI used: claude-sonnet-4-5-20250929.
I am looking to integrate a tried & trusted payment gateway into my store. Due to the nature of our business, we cannot incorporate Shopify payments. I have read about Worldpay, Authorize, and Viva Wallet.
Any recommendations?
Many thanks in advance!
*edited by Moderator to reflect Pinwheel payments name change to Bankful
We own kultureva.com and kultivatewellness.com both with cbd products. we use Bankful now for online payments here. In store we use square, and we use lightspeed (used to be vend) to manage inventory. I hope that helps!
*edited by Moderator to reflect Pinwheel payments name change to Bankful
Hi there
Totally understand the challenge — when Shopify Payments isn’t an option, finding a reliable and flexible payment gateway becomes even more important.
Alongside the ones you mentioned, I’d recommend taking a look at WallidPay (https://apps.shopify.com/wallidpay). It’s a UK-based payment solution that works particularly well for businesses in restricted or niche categories.
Instead of relying on card networks, it allows customers to pay directly from their bank accounts using their online or mobile banking — which means:
Lower fees
Real-time payments
Fewer restrictions
Smooth integration with Shopify
It’s a great option if you’re looking for something trusted, compliant, and startup-friendly.