Payment Gateways for Unregistered Businesses in Vietnam

Topic summary

Issue: An unregistered Vietnam-based seller of digital items and merch seeks a payment gateway for US customers. PayPal permanently closed the account as “high-risk” despite no sales. Stripe and Shopify Payments are unavailable in Vietnam.

Key points and suggestions:

  • Most gateways require business documentation; registering the business is advised to pass verification.
  • Check Shopify’s list of supported third-party payment providers for Vietnam and evaluate options.
  • Consider alternatives suggested for international/digital sales: 2Checkout (Verifone), Payoneer, and Wise (TransferWise). Also explore local Vietnamese processors.
  • Consult a business advisor for compliance and onboarding requirements.
  • A linked community thread is offered as a similar solution reference (details not summarized in the posts).

Context/terms:

  • Payment gateway: a service that processes online customer payments on a store’s checkout.
  • Shopify Payments/Stripe: popular gateways not available in Vietnam per the discussion.

Outcomes/decisions:

  • No concrete solution selected; recommendations focus on registering a business and reviewing Vietnam-supported providers.

Status: Open/ongoing. Unanswered question remains whether any gateway will onboard an unregistered Vietnam business without formal documentation.

Summarized with AI on December 14. AI used: gpt-5.

Hi. I’m having a hard time finding payment gateways for unregistered businesses in Vietnam. I used to have PayPal but they accused me of being a high-risk business when they have not even made any sales??? They have parted their way with me permanently. I looked for Stripe but it isn’t available in the country, neither is Shopify Payments. I’m selling to US customers who are also the main group of my audience on social media. Are there any workarounds for this?

P/s: I’m selling mostly digital items and merch.

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Consider using alternative payment gateways like Payoneer, 2Checkout, or TransferWise, which may accept unregistered businesses and cater to digital sales. Additionally, explore local Vietnamese payment processors or consult with a business advisor for tailored solutions.

Hi @benjaminhustles !

Most payment gateways are requiring business documentation for verification. It would be best to register your Business in your state otherwise, you can check all of the payment gateways that is available to Vietnam and see what works best for you. You can check this here: Payment Providers and Online Payment Gateways (2024) and type in “Vietnam”.

Check the solution in this thread, it is a different question but the solution is the same >>>
https://community.shopify.com/post/2743227

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