Payment icons aren't showing after switching to a third party payment gateway

Topic summary

A merchant experienced missing payment method icons after deactivating Shopify Payments and switching to Revolut as their payment gateway. Only the PayPal icon remained visible, despite having the display toggle enabled in settings.

Visual Issue:

  • Before: Multiple payment icons displayed (Visa, Mastercard, etc.)
  • After switch: Only PayPal icon showing

Resolution:
The issue was resolved by Shopify support. No specific troubleshooting steps or root cause were shared in the thread.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

Hi there,

I am deactivated shopify as my payment gateway and switched to Revolut. After the switch I noticed that the payment icons have disappeared. I only see PayPal now. Before the switch I could see all icons there . I do have the toggle enabled in my configuration. Any ideas how to display the icons?

Currently displaying:

I want to achieve:

Thank you

All sorted. Shopify fixed it . Thank you all