I am currently using sense theme with payment providers set and the show payment icon enabled but only PayPal is showing. How can I fix this please?
Topic summary
Users are experiencing an issue where only PayPal displays in the footer payment icons section, despite having multiple payment methods configured and the “show payment icons” setting enabled in the Sense theme.
Initial Troubleshooting Suggestion:
- Verify that multiple payment providers are actually activated in the store backend
- Navigate to Settings → Payments → Manage to confirm all desired payment methods are enabled and active
- Check that payment options are properly configured, not just selected in theme settings
Ongoing Issue:
One user confirmed they have all payment methods properly selected in both store settings and theme customization, but the footer still only displays PayPal. Standard solutions (such as editing footer.liquid code) have not resolved the problem, suggesting a potential theme-specific bug or configuration conflict that requires further investigation.
Hi @NotionNexus
Its Artzen Technologies! We will be happy to help you today.
This problem is occuring because, you must have selected only Paypal as your payment option. You have not added any other option.
To check whether you have any other payment option selected or not follow the below steps:-
- Access store backend.
- Go to settings
- Then go to payments
- Here, check whether the payment options are created and activated or not like the below screenshot.
- If the payment options are not selected then Click on Manage and then you will see different payment methods, activate them and complete the process and you will see all selected payment methods on the frontend.
If my solution helped you, then please mark it as accepted.
Let me know if need further assistance
Regards,
Artzen Technologies
Hello! I’m having the same issue (in Sense theme) and I have all the payments selected, but only PayPal is showing in the footer menu.
I’ve read many possible solutions, but none is working for me (I have no code to replace at footer.liquid for example).
As you can see, icons are selected in the theme settings, but only PayPal is showing… website is www.karenzarate.com 