Payment Issues for New Stores

I would like to ask the community: if my store’s registered address—specifically the location associated with my business license—is situated in a region that does not support Shopify Payments, is it permissible for me to change my registered address to a region that does support Shopify Payments and link a bank account belonging to a different company? (I actually do possess a company with a registered address located in a region that supports Shopify Payments.) Would taking this step have any negative repercussions on my future business operations?

Hi @Jackie223

This is Vineet from Identixweb, a Shopify Development Agency.

I wouldn’t recommend changing the store address just to unlock Shopify Payments, especially if the operating business is still in an unsupported region.

I’m pretty sure Shopify Payments eligibility depends on the business being located in a supported country, and the required information/documents depend on where the store/business is based.

If you genuinely have a separate company in a supported region, then the cleaner route is to make sure the Shopify Payments account, business registration, tax details, owner details, address, and bank account all match that legal entity.

Using a bank account belonging to a different company can create serious issues during verification, payouts, tax checks, or future reviews. Best option: contact Shopify Support and explain your exact company structure before making the change. Otherwise, you risk payout holds or Shopify Payments being disabled later.

I’d be careful with that approach. Shopify Payments verification specifically checks that the business entity, the registered address, and the bank account all belong to the same legal entity. Changing the address to a supported region while linking a bank account from a different company is exactly the mismatch that triggers holds, and it usually surfaces at payout time rather than signup, so funds can get frozen after you’ve already made sales.

If the real business is in an unsupported region, the cleaner path is a third-party gateway that operates there and run that as your processor. You lose the single-dashboard convenience but you’re not risking a payout freeze or account review.

Which region is the business actually based in? That narrows down which gateways are worth looking at.

Hey @Jackie223 ,
No this is not correct or allowed approach. Shopify payment can only be used with the same legal business entity and the same registered country.Using a different company’s address or bank account to bypass this is not permitted . It can lead to verification failure payment hold or even account restriction .
Use only Shopify payment only with your actual registered bussiness details.
Thank You !

Hi @Jackie223. This isn’t a safe approach. Several of our clients, after migrating to Shopify, have asked similar questions.

Shopify Payments requires that your store information, legal business entity, and bank account all match and are verifiable. Changing your store address to a different region while using a bank account from another company will likely trigger verification checks.

In practice, Shopify (and its payment partners) may ask for documents like business registration, proof of address, and bank ownership. If those don’t align, your payouts can be delayed, your account can be restricted, or Shopify Payments can be permanently disabled on your store.

If you already have a company in a supported region, the cleaner setup is to run the store under that entity entirely–meaning the store details, legal business, and bank account all belong to the same company. Mixing entities creates ongoing risk and can cause issues later, especially when your revenue scales.

TL;DR: Do not do that. Short-term workaround attempts like this usually lead to long-term operational problems.

Hope this helps :saluting_face: