Payment method in the order confirmation email notification

Shopify Discussion

Topic summary

A Shopify merchant seeks to modify their order confirmation email template to display a breakdown of payment methods used in a transaction.

The Problem:

  • When customers use multiple payment methods (e.g., gift card + credit card), the current email only shows the final total
  • This causes confusion—customers contact support thinking their gift card wasn’t applied
  • Example: $45 order paid with $20 gift card + $25 credit card shows only the $45 total

Desired Solution:
Display itemized payment breakdown showing:

  • Payment on gift card: $20
  • Payment on credit card: $25

Current Status:
The discussion remains largely unresolved. One user (hannes011) provided a code snippet to display payment gateway names, but this only shows the payment type (e.g., “gift card, credit card”), not the actual amounts charged to each method. Multiple merchants have expressed the same need, indicating this is a common pain point without a clear solution yet.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Hi,

I am looking for the code to add to my order confirmation email notification to show the type(s) of payment.

We are having a lot of customer emails about this;

when someone uses a 20$ gift card on a 45$ order let’s say

the order confirmation email will show:

Subtotal: $35.00
Shipping: $10.00
Total: $45.00

so we get an email because the customer think the gift card hasn’t been used.

I would like it to be more like;

Subtotal: $35.00
Shipping: $10.00
Total: $45.00

Payment on gift card: 20$

Payment on credit card: 25.00$

Thank you :slightly_smiling_face:

2

i have a same issue i want to print payment type but can’t figure out please help

thanks

3

Did you ever figure out a way to do this? I need this option as well. Thanks!

4

No :disappointed_face:

5

Shoot! Thanks for the reply!

6

Hi there,

try this:

{%- assign transaction_gateway = transactions | map: 'gateway' | join ' ' -%}
{{ transaction_gateway }}</p>