Payment provider - "Unavailable in your country"

Payments + Shipping & Fulfilment
1

Hi,

I am encountering problem with payment provider. As you can see from the screenshot below, all the payment providers show “Unavailable in your country”. I tried changing the location, from Philippines to Netherland to Saudi Arabia but it’s still the same. Anyone who can help me. Will greatly appreciate it.

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2

Hi, @Mursh1989 .

Thank you for reaching out and bringing this to our attention.

Since you’re located in the Philippines, then we’d recommend taking a look at our list of supported payment gateways for your region. However, it’s important to note that you can only have one credit card payment provider activated on your store. Do you have any other payment providers activated at the moment?

If the problem continues to persists, then it looks like we’ll need to access your account in order to resolve the issue. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to continue assisting you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.

Once you’ve resolved the issue with the payment providers, I’d love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?

3

Hi Mursh,

To find an alternative payment provider for the Philippines, perhaps check out this page for payment processors located in South-East Asia:

https://payprocc.com/regions/asia/

Asia is a diverse region with varying payment preferences, and businesses must understand these preferences to offer their customers the payment options they prefer. Some of the commonly used payment methods in Asia include:

  • Credit and Debit Cards: Credit and debit cards are widely used in Asia, and businesses that accept card payments can significantly increase their revenue. Major card issuers in the region include Visa, Mastercard, and UnionPay.

  • Digital Wallets: Digital wallets are becoming increasingly popular in Asia due to their convenience and security. Popular digital wallets in the region include Alipay, WeChat Pay, Paytm, GrabPay, and GoPay.

  • Bank Transfers: Bank transfers are also widely used in Asia, with customers using online banking platforms or mobile apps to transfer funds.