Payment provider

Topic summary

Difficulty securing a Shopify payment provider without a Commercial Registration (CR) number in a country where CR requires a physical shop.

  • A small starter business found that most third‑party providers require a CR or proof of significant revenue. Oneway appears not to require a CR but demands website approval.
  • The merchant followed Oneway’s process by emailing merchant@pacypay.com (Pacypay) with the store link. After more than a week, there has been no response; attempts to reach support also went unanswered.
  • Concern highlighted: without a functioning payment gateway, the Shopify store cannot operate. The poster expected more options for drop‑shipping or early‑stage businesses without physical premises.

Latest update: Another participant reports the same issue and asks if a solution was found.

Status: Unresolved. Key open questions include whether any provider will onboard merchants without a CR in this jurisdiction and if/when Pacypay/Oneway will approve the site or respond.

Summarized with AI on December 14. AI used: gpt-5.

Hi everyone,

I’m facing some challenges with finding a payment provider for my Shopify store. I’m a small starter business, and in my country, obtaining a Commercial Registration (CR) number requires owning a physical shop, which I don’t have.

I found one provider, Oneway, that doesn’t require a CR number. I installed and activated it, but it says the website needs to be approved. I followed the instructions and sent an email to merchant@pacypay.com with my website link, but it’s been over a week, and I haven’t received any response. I also tried contacting their support, but still no reply.

I’m frustrated because it seems like all other payment providers require either a CR number or proof that the company is generating significant revenue. I thought Shopify was intended for drop-shipping and small businesses like mine that may not have the resources to open a physical shop right away.

Can anyone suggest a solution? If I can’t get the payment system working, my website will be essentially useless.

Thank you in advance for any help!

3 Likes

Hi,

I am facing the exact same issue with getting a payment provider. Were you able to find a solution?