Payment terms for imports

Topic summary

A user needs to import payment terms (specifically Net 30/Net 28) when importing orders into Shopify using Matrixify, but was told the Shopify API doesn’t support this functionality.

Business Context:

  • Orders are for B2B retailers who typically require Net 28 payment terms
  • Orders sync from Shopify to QuickBooks via Myworkssync for accounting
  • Uses manual payment method since clients pay by direct deposit

Current Problem:
Without payment terms importing properly:

  • QuickBooks invoices don’t reflect correct payment terms
  • Sales team may chase payments prematurely and face customer complaints
  • Client invoices lack proper payment term information

Request:
The user is asking Shopify to add payment terms support to their API for imported orders, noting this was available in WooCommerce (their previous platform). They switched to Shopify to separate their sales channel from WordPress but find the API less robust in this area.

Status: Open feature request with no resolution provided.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.

I would like to be able to import payment terms like Net 30 on my orders. I currently use Matrixify to import orders but they said Shopify Api doesn’t allow it.

I manage my orders on shopify the sync them for accounting purposes with Quickbooks; using Myworkssync. The orders I sync are for my retailers who typical want Net 28; but I’ll just work with the Net 30 you have there. They all pay by direct deposit, so I am using manual payment. I handle payment collection for these orders when they sync to QB; but as is it will not have the right payment terms and the sales team will call for invoices that are not due yet and get cussed out most likely, not to mention the invoice to the clients won’t reflect the payment terms, also leading to a cussing.

I was using woocommerce and switch here because I don’t want my sales channel built into the Wordpress. But the API seems to be far more robust over there.

Please add this rather common sales feature for imported orders to Shopify.

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