payments won't process

Topic summary

Issue: Two orders from nearly a month ago remain stuck with “payment pending” status, displaying the message “PayPal Express Checkout is still processing this order’s payment.”

Current Status:

  • Payments have not completed after ~30 days
  • Orders cannot be fulfilled while in pending state
  • User seeking guidance on resolution steps

Key Question: How to resolve prolonged PayPal Express Checkout payment processing delays and complete these transactions.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

its been almost a month and my two first orders didn’t process payments.

they still say payment pending and say

‘paypal express checkout is still processing this orders payment’

how can I fix this