can anybody please tell me how to get my payout after my account was terminated for no reason and after 120 days left
I saw your question and understand how frustrating it must be to have your Shopify account terminated unexpectedly and then having to wait 120 days for your payout. Let me walk you through what you need to do to claim your funds after this waiting period.
Understanding Shopify’s 120-Day Payout Policy
When an account is terminated, Shopify typically holds funds for 120 days to cover any potential chargebacks or disputes. After this period, if there are no outstanding issues, you should be eligible to receive your remaining balance.
**Steps to Request Your Payout After 120 Days:**1. Check Your Email
- Shopify usually sends a final notice regarding your payout once the 120-day hold is over. Look for any emails from Shopify Payments or their risk team.
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Contact Shopify Support Directly
- Since your account is terminated, you can’t access Shopify’s admin panel. However, you can contact Shopify Support via their Help Center.
- Ask for a payout release and provide any details they might need (your store URL, registered email, and previous payout details).
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Verify Your Bank Details
- Ensure your bank account details are correct. If you changed banks after termination, update Shopify Support with your new details.
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Wait for Shopify’s Response
- Shopify may take a few business days to review and process the final payout. If there are chargebacks or holds, they will inform you of any deductions.
If you don’t receive your payout or Shopify is unresponsive, you may need to escalate the issue by requesting a review or filing a complaint through your payment provider.
I hope this helps! Let me know if you need further clarification, and I’ll do my best to support you.
Best regards,
Daisy