Hello, I have never faced issues with Shopify payouts and have been a merchant since 2019. Without warning or request for information, my payouts have been placed on hold, even after delivering the product to the customer. I have not received a real update in over a week.
Topic summary
A merchant since 2019 is experiencing an unexpected payout hold from Shopify Payments, despite having no prior issues.
Key Details:
- Payouts were placed on hold without warning or request for additional information
- Products have already been delivered to customers
- No meaningful updates received from Shopify for over a week
Current Status:
- The issue remains unresolved with no explanation provided
- The merchant is seeking assistance or information about the hold