The payout screen showing next payment has been deleted. This earlier layout was good as it allowed cashflow planning for overnight banking requirements. Currently the day’s deposit is shown on the day of deposit which may mean other payments out of the bank could overdraw the account
Topic summary
Issue: The payout screen that previously displayed the upcoming (next) payment no longer shows it. The current view only reveals the day’s deposit on the actual deposit day, hindering cashflow planning and risking overdrafts.
Context: Refers to Shopify Payments payouts (transfers of sales proceeds to a bank account).
Response/Guidance:
- Asked to confirm the issue is with Shopify Payments payouts.
- Noted that if there are sales after the last payout, a “next payout” schedule should appear.
- Suggested checking for any account errors that might suppress the schedule display.
Status: Unresolved. Awaiting confirmation of the payout type and results of checking for account errors. Open question: Is the missing “next payout” due to an account issue or a change in the interface/feature?
Hi @Erin_Ford
Are we talking about shopify payments payouts? If so, if there are any sales after the last payout, there should be a next payout schedule. Kindly check if you have any account error that might cause this issue.