This is absolutely scandalous, this has just happened to me !
I have had no email or request for information and the chat is useless Iv got 5k euro withheld and if it’s not sorted in 7-10 days my business will close!
we are only in business a few months and cash flow is important!
seems strange they hold our funds on the back of our best month!
please tell me what you need to release the funds