I’m still having this problem. My store name is moksikrosi.xyz and when I am at the final page of the checkout it is only showing PayPal as a payment option. Is there any way to fix this issue?
Topic summary
Customers report that only PayPal appears as a payment option during checkout, with credit card options missing.
Key guidance and fixes:
- Activate a credit card payment provider in Admin > Settings > Payments. Without this, PayPal will be the only option. Shopify Payments (Shopify’s built-in credit card processor) or other gateways must be set up and linked to a bank account.
- If Shopify Payments is enabled but cards still don’t show, check the bell icon in the admin for verification requests (eg, document uploads). Incomplete verification can hide card options.
- For stores using Stripe via Shopify Payments: the PayPal button on the cart page is an express checkout shortcut. Choosing the standard “Check out” proceeds to a page where credit cards are available. Removing the PayPal button requires theme code changes or disabling PayPal.
Outcomes and status:
- One merchant resolved the issue by finding an old admin notification and completing Shopify Payments requirements; card payments then appeared.
- Others were directed to documentation, country-specific gateway options, and to contact Support if no pending notifications. Discussion remains partially open for some cases.
Notes: Multiple screenshots were shared to demonstrate cart vs checkout behavior and payment settings.