I attach my PayPal with shopify and PayPal buttons are showing on the product page and cart page but on the checkout page this is not showing. In the start one time paypal button appear now this now showing there please guide me what the solution thank you
Hello @rizwan0531 !
The PayPal button can appear in several places within the checkout process; the Cart, the first page of the Checkout, and the Payment Screen. Depending on the template, you will see the PayPal button on the Checkout Page 1, or the Cart, but not both.
Paypal to appear on the product page, you would need to ensure you have Dynamic checkout buttons enabled. As long as Paypal is enabled, it should appear as an option on your cart page or a payment method on the payment page
Enable Dynamic Checkout Buttons on Product Pages
To show dynamic checkout buttons on product pages:
Step 1: From your Shopify admin, go to Online Store > Themes.
Step 2: Find the theme you want to edit and click the Customize button for the theme.
Step 3: From the top bar drop-down menu, click Product pages.
Step 4: Click the Sections tab.
Step 5: Click into the Product tab.
Step 6: Enable the “Show dynamic checkout button” setting.
Step 7: Click Save.
Hope this helps!
Thanks,
Digital Artisans
Hey, @rizwan0531 .
Elias here with Shopify Support. Thank you for reaching out.
I understand that the accelerated checkout button for PayPal isn’t working for you in the checkout stage. Were there any changes made recently to your store or theme settings?
If the PayPal buttons stopped working suddenly, then I’d recommend checking the connection for your PayPal account under the Payment settings from your Shopify admin. Also, as suggested by @DigitalArtisans , you’ll want to make sure that the dynamic checkout buttons are enabled for your theme using the Storefront editor. In addition, the store would need to be subscribed to a plan in order for the checkout to be fully functional as well.
That being said, if you’re not seeing anything wrong with the connection or theme settings, then this may be something that our Support team would need to look into for you. While I’m unable to take a closer look at your account, as we aren’t able to provide account-specific support via the Community Forums. However, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know if our Support team can help you resolve the issue with PayPal. Keep me posted!
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Oddly my PayPal express payment aren’t showing up either …. Seems to be a common complaint
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Greetings, @KD-s-supply .
Thank you for joining the thread!
I understand that you’re also experiencing an issue with the PayPal Express accelerated checkout/payment. I’ve taken a look at our support logs and it appears that there was an issue with PayPal at the time of this posting. However, our technical team has reported that the issue has been resolved on the same day as well. Just to confirm, are you still experiencing this issue on your end?
If so, then it looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know if the issue has been resolved on your end. Keep me posted!