I’ve noticed that starting June 13th several stores powered by Shopify started to refuse split payments from PayPal where it could either be split between 2 cards or part of the purchase is covered by PayPal balance and the rest by the credit/debit card. Before that it was working fine for the same stores/payment methods. Anyone else had the same issue or aware of any changes on Shopify’s end that could cause that?
Topic summary
Issue Identified:
Starting June 13th, multiple Shopify-powered stores began rejecting PayPal split payments—transactions where payment is divided between two cards or between a PayPal balance and a credit/debit card. These same payment methods worked without issues prior to this date.
Current Status:
The original poster received a detailed explanation (not shown in the provided text) that clarified the situation. They plan to forward this information to the affected stores to explore potential configuration changes.
Resolution:
The discussion appears resolved from the poster’s perspective, pending action by individual store owners to adjust their payment settings.
Thank you so much - really appreciate such a detailed reply, that makes total sense to me! I will forward these to the affected stores and see if they could make changes on their end - cheers!