Hi, I am trying to figure out how to CANCEL a pending deposit into my Shopify account?
I wanted to deposit my funds OUT of my account. Not deposit funds into them. Please help, there is no one at Shopify I can talk to seems like.
Topic summary
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Main issue: A merchant mistakenly initiated a pending deposit into their Shopify account (likely Shopify Balance) and wants to cancel it. Their intent was to move funds out of the account, not deposit into it.
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Obstacles: They cannot find an option to stop or reverse the pending deposit and report difficulty reaching Shopify support for assistance.
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Key questions: Can a pending deposit into Shopify Balance be canceled or reversed, and what exact steps or support channel enables this?
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Status: Unresolved; no solutions or actions confirmed in the discussion.