Pending Payout in List transaccion and not received the money

[mariaale2023]

Hi , I am develop a store in Shopify for first time. I tried one real purcharse with my credit card to test a real purcharse but the payment for $65.43 is still like “Pending” in mi list of Transactions

however, in my bank account I can see that the money was taken (-$65.43)

I already check my account details and it is fine. I am in New Zealand.

the purcharse was directly Credit Card (after press the buttom “check out”

[Dan-From-Ryviu]

Hi @mariaale2023

Did you setup your Payment capture method in your store admin > Settings > Payments is Automatically or Manual?

If it is Manual then you need to click Capture in order to receive your payment.