Main issue: High traffic but no conversions. ~700 sessions total (≈100+ per day), only 6–7 add-to-carts, and zero checkouts. Store link was shared for feedback.
Proposed actions to build trust and reduce friction:
Open questions raised by the store owner: Is trust the main blocker, or are there issues with page design/interest, pricing, or offers?
Assessment from replies: It’s likely a mix—trust is a major factor, but site presentation (design, navigation clarity) and competitive pricing/offers also matter.
Status: No definitive diagnosis or solution yet. Further store-specific analysis and testing (trust elements, UX, pricing/offer positioning) are encouraged; assistance offered for more suggestions.
My store has almost 700 sessions, receiving about 100+ customers sessions a day but only 6-7 people has added to cart and no one has checked out yet. I need help on this as it has made me a little demoralised waking up and seeing no sales at all. If the user’s trust is all I need to convince them to buy, what can I do to get more if no one is buying and putting reviews? Please give your opinions on how I can make this better.
My store is here:
www.streetloom.com
Hey Rhys,
Heddy from Gameball: Loyalty Program & VIP here!
It’s tough when you’re getting traffic but no sales. To build trust, start by adding social proof like testimonials or user-generated content, even without reviews yet. You can use Gameball to offer incentives for customers to leave reviews or share on social media. Additionally, reward customers for making their first purchase to encourage them to take that first step. Clearly showcasing security badges and offering a simple checkout process will also help build confidence.
Let me know if you need more suggestions!
So is the trust the main thing here? Or is there something wrong with my store page that does not interest users? Or is it the prices/offers?
I can’t say for certain - It could be a mix of factors. Trust is definitely a big issue—if customers don’t feel confident, they won’t proceed. However, the way your store is presented might also be playing a role. Look at the design, ease of navigation, and whether your prices or offers stand out compared to competitors.