Persistent getting 429 Errors, Even With No Activity on store

Technical Q&A
1

I’m getting the 429 “Exceeded 2 calls per second for API client. Reduce request rates to resume uninterrupted service” error, even with no activity on the store or app. I waited an hour and one day.

My App is a public app that uses REST API like ORDER and PRODUCT one of my app users is facing this issue. We are also waiting for 2 seconds (Also tried for 10-20 secs) for any request but only for this store user, I am continuously getting the same error even with no activity on the store or app. I waited an hour and one day but the response is still 429.

Below is my response :

{
    "code": 429,
    "raw_body": "{\"errors\":\"Exceeded 2 calls per second for api client. Reduce request rates to resume uninterrupted service.\"}",
    "body": {
        "errors": "Exceeded 2 calls per second for api client. Reduce request rates to resume uninterrupted service."
    },
    "headers": {
        "0": "HTTP\/1.1 429 Too Many Requests",
        "Date": "Mon, 19 Sep 2022 05:34:59 GMT",
        "Content-Type": "application\/json; charset=utf-8",
        "Transfer-Encoding": "chunked",
        "Connection": "keep-alive",
        "X-Sorting-Hat-PodId": "229",
        "X-Sorting-Hat-ShopId": "199229478",
        "Referrer-Policy": "origin-when-cross-origin",
        "X-Frame-Options": "DENY",
        "X-ShopId": "199229478",
        "X-ShardId": "229",
        "X-Stats-UserId": "",
        "X-Stats-ApiClientId": "2686281",
        "X-Stats-ApiPermissionId": "388325572838",
        "X-Shopify-API-Version": "2022-07",
        "Retry-After": "2.0",
        "Strict-Transport-Security": "max-age=7889238",
        "X-Shopify-Stage": "production",
        "Content-Security-Policy": "default-src 'self' data: blob: 'unsafe-inline' 'unsafe-eval' https:\/\/* shopify-pos:\/\/*; block-all-mixed-content; child-src 'self' https:\/\/* shopify-pos:\/\/*; connect-src 'self' wss:\/\/* https:\/\/*; frame-ancestors 'none'; img-src 'self' data: blob: https:; script-src https:\/\/cdn.shopify.com https:\/\/cdn.shopifycdn.net https:\/\/checkout.shopifycs.com https:\/\/api.stripe.com https:\/\/mpsnare.iesnare.com https:\/\/appcenter.intuit.com https:\/\/www.paypal.com https:\/\/js.braintreegateway.com https:\/\/c.paypal.com https:\/\/maps.googleapis.com https:\/\/www.google-analytics.com https:\/\/v.shopify.com 'self' 'unsafe-inline' 'unsafe-eval'; upgrade-insecure-requests; report-uri \/csp-report?source%5Baction%5D=count&source%5Bapp%5D=Shopify&source%5Bcontroller%5D=admin%2Fproducts&source%5Bsection%5D=admin_api&source%5Buuid%5D=5815cfcf-4cab-4189-80fc-e547b07e5e82",
        "X-Content-Type-Options": "nosniff",
        "X-Download-Options": "noopen",
        "X-Permitted-Cross-Domain-Policies": "none",
        "X-XSS-Protection": "1; mode=block; report=\/xss-report?source%5Baction%5D=count&source%5Bapp%5D=Shopify&source%5Bcontroller%5D=admin%2Fproducts&source%5Bsection%5D=admin_api&source%5Buuid%5D=5815cfcf-4cab-4189-80fc-e547b07e5e82",
        "X-Dc": "gcp-us-central1,gcp-us-east1,gcp-us-east1",
        "X-Request-ID": "5815cfcf-4cab-4189-80fc-e547b07e5e82",
        "CF-Cache-Status": "DYNAMIC",
        "Report-To": "{\"endpoints\":[{\"url\":\"https:\\\/\\\/a.nel.cloudflare.com\\\/report\\\/v3?s=fBYGd4iBolwtngB%2FuyqnRb26surxiFHrWwNhaX6%2B7kIe1RYs2nza60Vjrn0VQj1Fyg68lfNQffAoYI%2FveTef%2FqoK2qe3Lz0qrIqureClInWVTZ8STfZsem1XHzpPl0L7%2BlR0aA5k\"}],\"group\":\"cf-nel\",\"max_age\":604800}",
        "NEL": "{\"success_fraction\":0.01,\"report_to\":\"cf-nel\",\"max_age\":604800}",
        "Server": "cloudflare",
        "CF-RAY": "74cff494caace1eb-ORD",
        "alt-svc":"h3=\":443\"; ma=86400, h3-29=\":443\"; ma=86400"
    }