Goal: Add a buyer “personalization” message box for customized orders without extra cost.
Suggestion offered: Enable “order notes” on the cart page (a text field where customers can leave instructions/personalization details), with a help article link provided.
Constraint: The requester is on the Shopify Starter plan and reports they cannot activate cart notes on this plan, per Shopify assistance. They also prefer not to spend more money at this time.
Context: They purchased their domain through Shopify and are already selling elsewhere but want their own website shop.
Status: Unresolved. No workable method was confirmed for adding a personalization box within the Starter plan’s limitations. Open question: How to collect personalization details on Starter without upgrading or additional paid tools.
Hello, I have been advised by a Shopify Advisor to get help here asking to add a personalization box in my online shop, so when buyers need to leave a message about the items personalization. I am in Starter plan and bought the domain from shopify . I am already selling on other site and want to have my own website shop.
Please help me to add personalization box, I am really not ready to add more money right now.
Thank you!
HI,
Thank you for your response, but I am not able to activate notes in cart page because I am in starter plan. Shopify assistance told me this.
Sujata