Personalization

Retired Boards Appdev Store Design

Topic summary

A user added a personalization field (message input) to their product page but it’s not appearing on the cart page. They shared their code snippet, which includes a textarea with form association attributes.

Another user responded with troubleshooting guidance:

  • Verify the code is placed inside the product form
  • Check if form="product_form_{{product.id}}" outputs the correct ID matching the target form
  • Note that theme conventions vary
  • Recommend inspecting webpage source code to find matching elements

The issue remains unresolved. The responder requested additional context (store URL, theme name, post URLs) for further assistance and offered direct contact for paid services if needed.

Summarized with AI on November 17. AI used: claude-sonnet-4-5-20250929.
2

Is that code inside the product form.

Is form=“product_form_{{product.id }}” outputing the actual ID that matches the target product form. Not every theme uses the same conventions. You will have to inspect the webpage source code and find elements to confirm.

If you need this fixed then contact me directly by mail for services.
Please always provide context, examples: store url, theme name, post url(s) , or any further detail.
Contact Info in signature.

Good Hunting.