Pictures does not appear on mobile view on my site

Shopify Discussion
1

Hello :slightly_smiling_face:

I have a struggle on the mobile view of www.hairtalk.no - the pictures does not appear.

Could anyone assist me ?

brgds

Dag Fredrik

1 Like
2

Hello @DagFredrik ,

This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

There could be several reasons why the pictures are not appearing correctly on the mobile view. Let’s explore potential causes for the incorrect display of pictures on the mobile view and proceed with a systematic troubleshooting process.

  • Ensure that the images you’ve uploaded to your Shopify store are in widely supported formats like JPEG, PNG, or GIF. Avoid using uncommon formats that might not be compatible with all browsers and devices.

  • Large image file sizes can cause slow loading or display issues on mobile devices. Make sure to optimize your images for the web by compressing them without sacrificing too much quality. While Shopify automatically optimizes images during upload, it’s worth checking the file sizes manually.

  • Double-check that your Shopify theme is correctly configured to display images on the mobile view. Consult the theme’s documentation or settings to ensure there are no specific options limiting image visibility on mobile devices.

  • Ensure responsive design: Confirm that your theme has responsive design enabled, enabling it to adapt to different screen sizes. Responsive design ensures that images and other elements adjust properly based on the device being used. If your current theme doesn’t support responsive design, consider switching to a more mobile-friendly theme.

  • If you have customized your theme or added custom code, review the code for any errors or conflicts that may impact the display of images on mobile devices. Verify the CSS styles related to image display to ensure they are properly defined.

  • Mobile devices often store website data, including images, in their cache. Clear the cache and cookies on your mobile device or try accessing the site on a different device to rule out any caching-related issues.

  • Check how your site appears on various mobile devices and different browsers to determine if the issue is specific to certain devices or browsers. This can help pinpoint the problem and find a suitable solution.

Let me know if you have any questions.

Gina