All of a sudden, the images on my website stopped showing. They only appear when I click into the individual product page, but on the collection and main pages the images are not displaying. Can you help me please?
www.sorte.store
Topic summary
A user reported that product images suddenly stopped displaying on their website’s collection and main pages, though they still appeared on individual product pages.
Troubleshooting responses:
- Multiple community members checked the site (www.sorte.store) across different browsers (Chrome, Safari)
- All responders confirmed images were displaying correctly on their end
- Suggested solutions included clearing browser cookies and testing in incognito mode
Resolution:
The issue was likely browser-cache or connection-related on the user’s end. The original poster confirmed they fixed the problem, though the specific solution wasn’t detailed.
It seems like the images are showing fine on my end. See the following image for your reference:
You can try to clear your cookies or accessing your store in incognito mode.
Let me know how it goes!
I have checked your store on Chrome and Safari, and all images are displaying correctly. I guess you were having an issue with your internet connection. Please try to reload your page to check again.
Thank you, I have fixed it!