Playing a Video in Product Media on Mobile Minimog Theme

Hello,

Im using Minimog theme right now. When i added a video in product’s media it autoplays on desktop but in mobile it does not work. On mobile, from time bar we can see it plays but the screen stays on a cover photo of video. I need to pause and play again to see the video running. How can i solve this situtation?

Hi there,

Zuri here from FoxEcom team - Minimog theme developers!

Please feel free to reach out to our Customer Success team at email happytohelp@foxecom or Contact form here: https://foxecom.com/pages/contact-us
We’re more than happy to assist you in troubleshooting the issue.

Looking forward to hearing from you :beating_heart: