I have seen so many people ask for this, and still can’t believe that such a basic function isn’t available. This should not be something we have to pay an outside app to do. Also really frustrating that I can’t find a better way to submit this request - does anyone know of a more direct line to ask for this feature?
Topic summary
Request for a native ability to reply (thread) directly to blog comments in Shopify. The author considers this a basic feature and notes many users have asked for it.
Concern about having to rely on paid third‑party apps to achieve comment replies, which feels unreasonable for core blogging functionality.
Frustration with the lack of a clear, direct channel to submit feature requests; seeks guidance on an official way to request this enhancement.
Status: No workaround or official response provided. The request remains open, with the key unresolved questions being feasibility and the correct escalation path.
Hey,
It’s really simple to enable the comments on the blog, so that customers can leave their feedback on the published blog posts.
Here is the step by step explanation on how you can enable the comments.
Go to Shopify Admin —> Content —> Blog Posts —> Manage Blogs
Once you click on the Manage Blogs then you’ll see all blog categories. In my case it’s News category. And you might notice the comment are turned off for the blog categories. Something I share below.
Now you just need to click on that category and then you need to Enable the comments.
If this was helpful then don’t forget to like it and Mark as Solution.
Reach me out for any Shopify Related service.
This explanation is really helpful, especially the part about enabling comments from the blog category settings — that’s something I completely missed before. The screenshots make it much easier to follow and confirm what needs to be changed in the admin panel. Appreciate you taking the time to lay this out step by step, it will definitely save others a lot of trial and error.
Thank you very much @maxwell45 for appreciation.
It means a lot for me.
I think that was not a question. So, not how to enable comments, but how to reply to comments, as an admin. To engage in a discussion with the customer.
Really 
But this need to clarify from @Jleihoward about whether he is referring for as a visitor or as a Admin.
I think it is clear, “an option to reply to blog comments!” , so reply (as admin) to blog comments ( of the users). But yeah should be clarified.
Looks like a lot of people are asking for this feature. And there are some paid options.
I mean replying to customers as an admin. There is no built in option for this, and I just feel like it’s super basic and very frustrating to not be able to engage with customers directly. I have been emailing them when they leave comments with questions, which just takes much more time than being able to hit a ‘reply’ button.
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Always happy to support good work, James!
Keep it going