please help me urgent often creates new stores when I login in

Technical Q&A

Topic summary

A user is experiencing two related issues with their Shopify account:

Main Problem:

  • New, unwanted Shopify stores are being automatically created each time they log in
  • They have one legitimate store but cannot stop the creation of additional stores

Secondary Issue:

  • The Printify app keeps disappearing and requires reinstallation repeatedly

Suggested Solutions:

  • Verify Printify is being installed on the correct (real) store, not the newly created ones
  • Log into Printify.com directly and confirm the correct Shopify store is connected under “Manage Stores”
  • Clear browser cache or try a different browser, as cookies/browser issues may interfere with app installations

Status: The root cause of automatic store creation remains unaddressed; discussion appears ongoing with no resolution yet.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

when I login Shopify, it starts on a new shop in every time, Of course I have a real one shop, but others are not needed, It is non-stopped to create new shops.

Also, I connect and install the Printify, it will disappear and I need to install every time , why?

2

hi @chloe9394

If Printify keeps uninstalling or disappearing:

  1. Check if you’re connecting it to the correct store: Make sure you’re installing Printify on your real, active Shopify store, not one of the newly created ones by mistake.
  2. Log in to Printify directly: Go to printify.com, log in to your account, and make sure the correct Shopify store is connected under “Manage Stores.”
  3. Browser or cookie issues: Try clearing your browser cache, or use a different browser to install the app. Sometimes browser issues can interfere with app installations.