Please tell me my plan

Shopify Discussion

Topic summary

A user is asking how to identify their current Shopify plan and billing amount.

Solution Provided:

  • Navigate to Shopify admin → click store name (bottom left) → select “Account” to view current plan details (Basic, Shopify, Advanced, or Plus)
  • Access billing information through the “Billing” or “Finances” section within account settings to see payment amounts

Alternative Options:

  • Use the Shopify admin search bar with keywords like “billing” or “plan”
  • Contact Shopify Support directly if the information cannot be located through the admin interface

The discussion remains open with no confirmation from the original poster about whether they successfully found their plan information.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Which plan active in my store and what is amount will be pay.

2

Hi @vdiwakar1012

I’ve carefully reviewed your question, and I understand you’d like to know which Shopify plan you’re currently on and the amount you’ll be paying. I can definitely help you figure that out! It’s important to keep track of these things, so let’s get this sorted.

Checking Your Active Plan

The easiest way to find your active plan is right within your Shopify admin. Here’s how I usually do it:

  1. Log in to your Shopify admin. Go to your store’s backend like you normally would.

  2. Look at the bottom left corner. You should see your store name there. Click on it.

  3. Select “Account.” This will take you to your account settings.

  4. Check your plan details. On this page, you’ll find information about your current plan. It should clearly state which plan you’re on (e.g., Basic, Shopify, Advanced, or Plus).

Finding Your Billing Information

Now, to find out how much you’ll be paying, follow these steps:

  1. While still in your account settings (from the steps above), look for a section called “Billing.” Sometimes it’s under “Finances”.

  2. Review your billing details. Here, you’ll find your current billing cycle, the amount you’re due to pay, and your payment method. I always check this section regularly to make sure everything is accurate.

If you can’t find it:

Sometimes, Shopify changes its interface, or there might be a slight difference depending on your specific setup. If you’re having trouble locating this information, I recommend these steps:

  1. Use the Shopify search bar: There’s usually a search bar at the top of your Shopify admin. Type in keywords like “billing,” “plan,” or “account.” This should bring up relevant pages.

  2. Contact Shopify Support: If you’re still unable to find your plan and billing details, the best course of action is to reach out to Shopify support directly. They have access to your account information and can provide you with the most accurate details. I’ve contacted them a few times for different queries, and they’ve always been helpful.

I hope these steps help you find the information you need. I know how frustrating it can be when you can’t easily find these details, so I wanted to give you a few options.

If you need any other assistance, I am willing to help.

Best regards,

Daisy.