PLP lead image showing position 2

Store Design
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Topic summary

A Shopify store is experiencing inconsistent image display on Product List Pages (PLP), where some products show the second image instead of the first as the lead image. The issue affects only certain products, not all.

Current situation:

  • Images are correctly ordered in Shopify admin (position 1 first)
  • Product Detail Pages (PDP) display the correct lead image
  • PLP incorrectly shows position 2 image as the lead

Troubleshooting attempts that failed:

  • Deleting and re-uploading images in correct order
  • Assigning lead image to size variants

Suggested next steps:

  • Review theme settings for image order overrides
  • Check for custom code affecting image display
  • Clear Shopify cache

The inconsistency across products suggests a theme-level or code-based issue rather than a product data problem. The discussion remains open with an offer for collaborative troubleshooting.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Happening on a handful of products, not all - PLP is showing position 2 image as the lead image.

Here is the image order within shopify

image order in shopify
image order in shopify1246×470 174 KB

but on the PLP it is showing the second image first as shown below

Screenshot 2025-06-16 at 15.39.33.png
Screenshot 2025-06-16 at 15.39.33.png2050×984 171 KB

on the PDP it is showing the correct image as the first position image, as shown below

Screenshot 2025-06-16 at 15.39.49.png
Screenshot 2025-06-16 at 15.39.49.png2420×1082 193 KB

I have deleted and re-uploaded the images, making sure to upload the lead image first - this hasn’t fixed the issue

I have assigned the lead image to the size variants - this also hasn’t worked

As mentioned, it isn’t happening on every product which makes it harder to understand why it is happening on some. Any help is appreciated :folded_hands:

2

It looks like you’re experiencing an issue with image ordering on your Product List Pages (PLP) in Shopify. Specifically, the second image is being displayed as the lead image, despite the correct order being set in the Shopify admin.

Why don’t you review your theme settings to ensure that the image order is not being overridden.

If you have custom code in your theme, check if it’s affecting the image order. And also try clearing Shopify’s cache or using a cache-clearing app to see if it resolves the issue.

If it’s still indicating,then let’s Collaborate ,I will love to help you troubleshoot and resolve this issue. With my expertise in Shopify development, we can work together to identify the root cause and implement a solution.

Let’s get your image order issue fixed and ensure that your products are displayed correctly on your PLP. I’m here t

o help!