POD Products sold out

Technical Q&A

Topic summary

Issue: All products created via Shirtee (a print-on-demand/POD provider) show as “sold out,” while a non‑Shirtee product lists and sells normally.

Troubleshooting already attempted:

  • Verified location settings.
  • Enabled the option to continue selling when out of stock.
  • Manually set inventory to 1000.

Current behavior: Despite these steps, Shirtee-linked items remain marked sold out. The successful launch of a non‑Shirtee product suggests the problem is specific to the Shirtee integration or product configuration, not a general store inventory setting.

Request: The poster asks if others have encountered this and have solutions or workarounds.

Outcome/Status: No resolution or confirmed fix presented yet; discussion is open with key question unanswered (what Shirtee-specific setting or sync issue causes the perpetual “sold out” state?).

Summarized with AI on December 29. AI used: gpt-5.
1

I’m using shirtee to sell merch of my cheer team but every shirtee product i launch happens to be “sold out”. I checked the location, activated selling while being sold out, set the inventory manually to 1000 to check again but nothing worked. When i launched a product not being from shirtee it worked perfectly fine. Any experience on this topic? :slight_smile:

1 Like
2

This isn’t a Shopify bug, it’s almost always a Shirtee inventory sync issue. I’ve fixed this exact problem multiple times.

What’s happening is that Shirtee overwrites Shopify inventory after launch, even if you manually set it to 1000 or enable “continue selling when out of stock”.

Things that usually fix it:

• In Shirtee, make sure the product is set to “managed by Shirtee” and not mixed with Shopify inventory

• Re sync the product from Shirtee instead of editing inventory directly in Shopify

• Check that all variants in Shirtee are marked as available not just the main product

• Confirm the Shopify product is assigned to the same fulfillment location Shirtee uses

• If the product was duplicated or edited after import, delete it and re import cleanly from Shirtee (this one fixes it most of the time)

The reason your non Shirtee product works is because Shopify controls its inventory fully, Shirtee products don’t, Shirtee is the source of truth.

Let me know whether you’re using Shirtee Cloud or Shirtee Fulfillment and I can point you to the exact setting causing the “sold out” status.