Hi Everyone, although I use POD I manually allocate the order so I can send it to the nearest print provider. I want to list the products on the website rather than through the POD provider. But if I don’t add a shipping profile the product shows as out of stock. Do I delete the POD shipping profiles and then add new ones manually or how do I add shipping? Thanks in advance!
Topic summary
A user is manually allocating POD (print-on-demand) orders to different print providers but wants to list products directly on their website instead of through the POD app. The issue: products show as out of stock when no shipping profile is assigned.
Solution provided:
- Create a manual shipping profile in Shopify (Settings > Shipping and Delivery > Create New Profile)
- Add custom products to this profile and configure shipping rates (flat rate, weight-based, etc.)
- POD provider shipping profiles can be deleted if fully switching to manual listings
Payment processing:
- Manual products process payments directly through Shopify’s checkout and payment gateway
- Payments won’t route through the POD app unless products are directly linked via their app
- Orders must be manually forwarded to the chosen print provider after payment is received
The discussion remains open with the original poster receiving guidance on implementation.
Hello @kladykate
I’ve run into that same issue before when managing POD orders manually.
When you list products manually on your Shopify store (rather than pulling them in from the POD app), Shopify expects you to define a shipping method otherwise, it assumes the product isn’t shippable, which is why it appears out of stock.
You’ll need to create a manual shipping profile (Settings > Shipping and Delivery > Create New Profile), then add your custom products and set your shipping rates (flat rate, weight-based, etc.).
If you’re not using the POD provider’s imported products anymore, you can delete their shipping profiles but only if you’re fully switching to your own listings and fulfillment.
Thanks for your reply. Did you keep payments coming through on your manual products or did they still go through the POD app?
Hi @kladykate ,
Great question!
If you’re listing and fulfilling products manually (i.e., not syncing them through your POD app anymore), then payments for those manual products will be processed entirely through Shopify’s checkout—just like any regular product you create. They won’t be routed through the POD provider unless the product is directly linked to them via their app.
So, as long as you’ve set up your manual products properly (with inventory, pricing, and shipping profiles), customers can place orders, and you’ll receive payment through your usual Shopify payment gateway. You’ll then need to manually forward those orders to your preferred print provider if you’re still using POD for production.