pop up not showing up

Technical Q&A
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Topic summary

A user is experiencing an issue with a pop-up overlay not displaying on their page. The pop-up is configured as a section within an overlay group but fails to appear.

Current Status:

  • Another community member has requested the page link to investigate the issue further
  • The discussion remains open and awaiting additional information

Technical Context:

  • Issue involves CSS and Liquid (Shopify’s templating language)
  • Related to overlay/pop-up functionality
Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hi,

My pop up (section in overlay group) is not showing up, can someone help me with this ?

2

@Prestigebijoux can you share your page link where you have this overlay?