POS Extension Changes Not Reflecting After Deployment

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Topic summary

Updates to a Shopify POS (Point of Sale) extension are not appearing in the installed store after deployment.

  • Symptoms: Despite more than 170 deployments, recent changes fail to reflect in the POS store.
  • Troubleshooting performed: A new app was created in the Shopify Developer Dashboard. The new client ID was copied into the existing app’s configuration and redeployed. After this change, updates appeared correctly in the installed store.
  • Key question: Whether caching, versioning, or client ID–related behavior in Shopify POS/app infrastructure could block updates from showing, and why switching to a new client ID unblocked it.
  • Context: The app is already deployed and installed; no errors or additional logs are mentioned.

Outcome and status:

  • No confirmed cause identified.
  • No solution finalized; the issue remains open.
  • The author is seeking insights from others who have experienced similar POS extension update delays or client ID-related quirks, and advice on mitigating caching/versioning problems.
Summarized with AI on February 25. AI used: gpt-5.
1

Hi everyone,

I’ve developed a Shopify POS extension and created an app, which has been successfully deployed and installed in the store.

Recently, I’ve been facing an issue where any new updates I deploy are not reflecting in the POS store. I’ve already done more than 170 deployments, but the changes are still not appearing. I’m not sure what’s causing this.

As a test, I created a new app in the Shopify Developer Dashboard, copied the new client ID, replaced it in my existing app configuration, and deployed again. After doing this, the changes were reflected correctly in the installed store.

Has anyone experienced a similar issue with POS extensions not updating after deployment?
Is there any caching, versioning, or client ID-related behavior that could be causing this?

Any suggestions would be greatly appreciated.

Thanks in advance!

1 Like
5

Thanks for the solution, but since it’s already installed in more than 20 stores, I need an alternative approach.