We are looking for a solution to this as well. I wish when the devs made changes, they would at least leave an option in settings to use the previous setting.
Topic summary
A recent POS update made email the default option on the receipt screen, significantly slowing down checkout processes—especially problematic during high-traffic periods or cash transactions.
Main concerns:
- Staff must manually deselect email for each transaction, creating inefficiency and customer friction
- No toggle or admin setting exists to change this default behavior
- Related frustrations include inability to enter pricing for items without UPCs
Community sentiment:
Multiple users express frustration that developers don’t consider real-world retail workflows. Several request that updates include options to preserve previous settings rather than forcing new defaults.
Resolution:
One participant reports the issue appears to have been fixed approximately 7 months after initial complaints, though the specific solution or change isn’t detailed.
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