WHY has this not been fixed yet given the number of threads complaining about this “feature?” This has absolutely crashed the efficiency of our checkout experience, annoying both customers and staff. It needs to be removed or at least made an opt-in. So frustrating.
Topic summary
A recent POS update made email the default option on the receipt screen, significantly slowing down checkout processes—especially problematic during high-traffic periods or cash transactions.
Main concerns:
- Staff must manually deselect email for each transaction, creating inefficiency and customer friction
- No toggle or admin setting exists to change this default behavior
- Related frustrations include inability to enter pricing for items without UPCs
Community sentiment:
Multiple users express frustration that developers don’t consider real-world retail workflows. Several request that updates include options to preserve previous settings rather than forcing new defaults.
Resolution:
One participant reports the issue appears to have been fixed approximately 7 months after initial complaints, though the specific solution or change isn’t detailed.
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