POS pro + automatic split order and order routing??

Retail & Point of Sale

Topic summary

Automatic order splitting and routing in POS Pro—sending part of a single purchase to one location and the remainder to another (e.g., in-store fulfillment plus supplier drop shipping)—was requested.

Key points:

  • Current capability: Manual splitting can be done, but automated split-and-route is not supported natively in POS Pro.
  • Use case: Brick-and-mortar store where most items are fulfilled on-site, while some items are drop shipped (shipped directly from a supplier) after purchase.
  • Platform response: A staff member confirmed the feature isn’t available out of the box and has forwarded the request to developers for consideration.
  • Apps/custom code: No specific app or custom-code solution was provided or endorsed in the thread.

Status and next steps:

  • No resolution or timeline; it remains an open feature request.
  • Practical workaround is manual order splitting until/if automation is introduced.
Summarized with AI on December 29. AI used: gpt-5.
2

Hi @Gramandgrain ,

Thank you for reaching out to the Community.

After taking a closer look, it seems this feature is not natively available. As I can completely understanding the impact, I have gone ahead and shared this feedback with our Developers. We’re always looking for ways to improve the platform and appreciate this suggestion.

Please let me know if you have any other questions or more feedback!