POS UI Extensions Deprecated

Retail & Point of Sale

Topic summary

Shopify is deprecating all POS cart app extensions starting February 28th, 2025, which will disable apps like Infinite Options that are critical to some merchants’ workflows. The Infinite Options developer has confirmed their POS extension will stop functioning after this date, though other sales channels remain unaffected.

Key concerns raised:

  • Merchants need product editing and customization capabilities in their POS cart
  • Shopify support reportedly lacks information about replacement features or available UI Extensions
  • No clear communication about what functionality will be available post-deprecation

Current status:

  • At least one merchant reports Infinite Options has already stopped working
  • The discussion remains open with no resolution or alternative solutions identified
  • Merchants are seeking information about what POS customization options will exist going forward
Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

I received the following from the developer of Infinite Options (which is critical to our workflow):

Shopify has announced that on February 28th, 2025, it will begin deprecating all point-of-sale (POS) app cart app extensions. As a result, Shopify POS will no longer support the functionality of our Infinite Options POS extension.

If you currently use Infinite Options within Shopify POS, the extension may become unavailable or stop functioning after this date. However, all other sales channels will remain unaffected.

I am unable to get any answers from Shopify as to what features/functions and apps are, or will be, available and utilizing the UI Extensions. I need to make edits/customizations to products in my POS Cart. Given that this is a change impacting many users, it’s confusing as to why their support department has no knowledge or ability to answer the most basic of questions.

It feels like Shopify is changing the rules and not telling their paying customers (nothing new).

1 Like
2

Hi DougR

Have you found a fix for this at all? Infinite options has stopped working for us and it is a major part of our POS customer journey.

Thank you!