What other companies are better than Shopify? We have had a horrible experience with them. The pos system rarely works right. The “Shopify tax” for brick and mortar sales are also suspect. I have absolutely hated my experience with them.
Topic summary
• Main issue: Seeking better POS alternatives to Shopify due to persistent reliability problems and concerns about in‑store fee structure (“Shopify tax”). Reports that the Shopify POS “rarely works right,” leading to strong dissatisfaction.
• Update: Two alternatives are suggested based on experience—Sitoo POS (operates in Europe & US) and Connect POS (prominent in Asia). Fit is said to depend on number of stores and sales volumes, with both options recommended.
• Clarification request: A follow‑up asks for specifics on the issues encountered to provide more targeted advice (e.g., checkout stability, hardware, order/store management).
• Status: No resolution yet. Concrete alternatives have been proposed, but more detail on failure modes and fee concerns is needed to assess suitability and next steps.
I worked with Sitoo POS (Europe & US) and Connect POS (Asia), which are great alternatives, depending on the amount of stores you have and volumes you are selling. Would recommend both of them.
What kind of issues are you facing?